Account Deletion Request
1calorie.ai users can request permanent account deletion and associated personal data deletion from this page or within the app account settings (if available in the current app version).
How to Delete Your Account
- Web request: email transform-documents@yandex.kz with subject "Delete My Account"
- In-app method: Account/Profile -> Delete Account (when available in your app build)
Legal entity: LLP "TRANSFORMATION LTD" (ТОО «ТРАНСФОРМЭЙШН»), BIN 230440041157
Phone: +7 (708) 634 98 40
Legal address: 010000, Republic of Kazakhstan, Astana, st. Satpaeva 13, 47
Required Information
To process your request quickly, include:
- Email used in the app
- Device platform (Android)
- Subject line: "Delete My Account"
Processing Time
We aim to process deletion requests within 30 days, unless legal or fraud-prevention obligations require limited retention.
What Is Deleted
- Account profile data and sign-in identifiers linked to your app account
- User-submitted meal logs and nutrition entries associated with your account
What May Be Retained
We may retain minimum records required for legal compliance, fraud prevention, chargeback handling, or security incident response, for the period required by applicable law.
Important Notes
If you have an active subscription, cancel it in Google Play first to avoid future auto-renewal charges.